Prerequisites


When you purchase and activate EveryCloud Technologies email archiving service, we will archive all inbound and outbound email, that passes through our system for you by default.


If you also require that email resolved internal also be archived by EveryCloud Technologies, then you will need to construct a journaling rule and journal internally resolved email to a customer specific, unique email address, which we will provide you with.


Before we can provide you with your unique journaling address we will need the following from you.


  1. Your TLD (Top level domain name) as depicted in the control panel at https://cp.everycloudtech.com under the 'Management' tab

       The Flash control panel is still available here - https://control.everycloudtech.com. 


Once you have provided our support team with the details as described in (1) , our support team will supply you with your customer specific journaling address.

Connectors


You will require 2 connectors to be setup on your mailserver;


Connector for outbound email routed to the Internet  - please use the connector recommended at http://support.everycloud.com/solution/articles/4000038125-essential-set-up-documentation

Journal Connector - scope of the connector will be to route only email sent to this domain name  - "journal.antispameurope.com". Email sent to this domain will need to be routed via a smarthost of "hsrelay01.antispameurope.com". We recommend that the connection is encrypted using TLS. Please note that your journaling address will not be externally resolvable, hence the need to setup this journal connector.



Warning

Please do not attempt to journal your internal emails externally via DNS, you must send your internally resolved emails via the above journaling rule as your unique journaling address is not externally resolvable.