Exchange 2013 / 2016 Inbound mail configuration:

When using the EveryCloud email filtering service with Exchange server, we recommend that you only accept SMTP connections from EveryCloud's service ranges, or spammers will still be able to send email directly to your mail server, bypassing your MX records. Here's how to lock down your server to only accept messages from the EveryCloud service.


  1. In the Exchange admin center, click on ‘mail flow’
  2. Click ‘receive connectors’
  3. On the receive connectors page, select Default Frontend MailServer and click the Edit icon
  4. On the Default Frontend MailServer settings window, click scoping and then under the *Remote network settings menu:
    • Delete the default IP addresses:

    • Click the plus (+) sign to input the IP address ranges corresponding to your chosen datacentre from here.  You will need to add each IP range one by one. Click 'save' after each entry.

  5. On the Default Frontend MailServer menu, click 'save'

Exchange 2013 / 2016 Outbound mail configuration:

We recommend that you  configure Your Exchange Server to route all outbound emails through EveryCloud servers. This is done with a simple Connector. 


1. Click on ‘Mail Flow’

2. Click on ‘Send Connectors’

3. Click on '+'


You will be presented with the Send Connector Wizard:


1. Give the connector a name

2. Connection type is ‘Partner'

3. Click 'Next'




4. Click on ‘Route mail through smart hosts’ and then the plus sign + to add the name of the smart host




5. Enter the smarthost corresponding to your chosen datacentre from here


6. Click 'Next'

7. Set Smart host authentication to 'None' and click Next

8. The scope of the connector will be All. Click '+' to add * for Fully Qualified Domain Name and then click 'Save'


9. Click 'Next'

10. Click '+' to add a source server and then click 'finish'


To test the new connector, send an outbound email to an external email address. In the Control Panel>Workspace>Email Search, set filter to today's outgoing mail to check for the mail log of the message you've just sent.