EveryCloud Technologies    

 

How to Whitelist in SonicWall

If your organization uses SonicWall’s email security device, you should whitelist EveryCloud to ensure that your end-users receive our simulated phishing security test emails and training notifications.

The guidelines in this article have been compiled from SonicWall’s articles on How to Exclude an IP Address, Range of IP addresses or Group of IP addresses and How can I add/import email addresses to allowed or blocked List on Email security device. We recommend contacting SonicWall if you experience any issues with whitelisting EveryCloud in your SonicWall appliance. Our customer support team is also happy to render any assistance where needed, contact us here


How to Whitelist EveryCloud by IP in SonicWall's Email Security Device

Follow these steps to whitelist EveryCloud’s mail servers by IP address in SonicWall’s appliance.

  1. Login to SonicWall’s appliance as an administrator and click Manage.

  2. Navigate to the Security Services section. Select Anti-Spam > Address Book > Allowed.

  3. Click Add.

  4. Click on the Select list type drop-down menu and select IPs.

  5. In the text field below, type the IP addresses for EveryCloud accounts and make sure to separate each IP address with a carriage return. Click here[ADD LINK] for an updated list of EveryCloud’s IP address. 

  6. After entering all the IP addresses, click Add.

*These guidelines have been compiled and summarized based on SonicWall's knowledgebase.

 

How to Whitelist EveryCloud by Group of IP Addresses in SonicWall's CFS Policy

Follow these steps to whitelist EveryCloud’s mail servers by IP address in SonicWall’s CFS Policy.

  1. Login to SonicWall’s management console and navigate to Policies > Objects.

  2. Below Address Objects, click Add.

  3. Add the IP information for EveryCloud’s IP address and click Add.

  4. Repeat the process until all three IP addresses have been successfully added.

  5. In Policies > Objects, find Address Groups and select Add.

  6. Use an appropriate name for the Exclusion Group, for example, EveryCloud IP address exclusion group.

  7. Highlight the EveryCloud IP addresses you want to add to the exclusion group and click the right-facing arrow to move them to the box on the right.

  8. Click OK.

  9. Login to SonicWall’s appliance as an administrator and click Manage.

  10. Navigate to Security Services > Content Filter > Excluded Address, select the exclusion group you created from the drop-down menu.

  11. Click ACCEPT.

*These guidelines have been compiled and summarized based on SonicWall's knowledge base.